.chat-button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:40px;padding:9px 14px;border:1px solid #e3e7ec;border-radius:10px;background:#fff;color:#333d4b;font-size:13px;font-weight:650;cursor:pointer;line-height:1.5}.chat-button:hover:not(:disabled){background:#f9fafb}.chat-button.primary{color:#fff;background:#1882f3;border-color:transparent}.chat-button.primary:hover:not(:disabled){background:#0f6fd9}.chat-button.soft{color:#1269ca;background:#edf5ff;border-color:transparent}.chat-button:disabled{cursor:default;color:#8b95a1;background:#f2f4f6;border-color:transparent}.chat-icon-button{display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;border:1px solid #e3e7ec;border-radius:10px;background:white;cursor:pointer}.chat-text-link{color:#1269ca;border:0;background:none;padding:2px;font-size:12px;font-weight:600;cursor:pointer}.chat-character{display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;flex:none}.chat-character img{width:100%;height:100%;object-fit:contain}.chat-character.large{width:112px;height:112px}.chat-staff-avatar{display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;flex:none}.chat-staff-avatar svg{width:26px;height:34px}.chat-message>.chat-staff-avatar{width:32px;height:32px}.chat-message>.chat-staff-avatar svg{width:22px;height:29px}.chat-badge{display:inline-flex;align-items:center;padding:3px 8px;border-radius:6px;background:#edf5ff;color:#1269ca;font-size:11px;font-weight:650;line-height:1.6;white-space:nowrap}.chat-badge.closed{background:#f2f4f6;color:#6b7684}.chat-unread{justify-content:center;min-width:20px;height:20px;padding:0 5px;border-radius:8px;color:#fff;background:#1882f3;font-weight:700}.chat-connection,.chat-unread{display:inline-flex;align-items:center;font-size:11px}.chat-connection{gap:6px;color:#8b95a1;font-weight:500}.chat-connection i{width:5px;height:5px;border-radius:50%;background:#adb5bf}.chat-connection[data-connected=true] i{background:#14a05b}.chat-reply-wait{display:flex;align-items:flex-start;gap:12px;width:100%;margin:22px 0 0;padding:17px 18px;border-radius:13px;background:#f4f7fb;color:#75839a;box-sizing:border-box}.chat-reply-wait>svg{flex:none;margin-top:1px}.chat-reply-wait strong{display:block;font-size:14px;line-height:1.5;font-weight:500;color:#495a70}.chat-reply-wait p{margin:4px 0 0;font-size:13px;line-height:1.65;color:#758196}@media(max-width:600px){.chat-reply-wait{padding:14px;gap:9px}.chat-reply-wait p{font-size:12px}}.chat-error,.chat-inline-error{background:#fff5f5;color:#a3323b;border-radius:10px;padding:12px 14px;font-size:12px;line-height:1.6}.chat-inline-error{margin:0 20px 8px;display:flex;align-items:center;justify-content:space-between;gap:8px}.chat-inline-error button{background:transparent;color:inherit;border:0;text-decoration:underline;flex:none;cursor:pointer}.chat-list-error{padding:22px 12px;font-size:13px;color:#6b7684;line-height:1.7}.chat-list-error button{margin-top:14px}.chat-empty{display:flex;flex:1;flex-direction:column;align-items:center;justify-content:center;padding:40px 24px;gap:18px;color:#6b7684;font-size:14px;text-align:center}.chat-skeleton{padding:28px;display:grid;align-content:start;gap:20px;flex:1}.chat-skeleton span{display:block;height:64px;width:72%;border-radius:14px;background:linear-gradient(100deg,#f2f4f6 25%,#fafbfc 50%,#f2f4f6 75%);background-size:200% 100%;animation:chat-shimmer 1.5s linear infinite}.chat-skeleton span:nth-child(2n){margin-left:auto;width:52%;height:48px}.chat-log-wrap{flex:1;min-height:0;position:relative;display:flex}.chat-log{flex:1;overflow:auto;min-height:0;padding:18px 28px 24px;overscroll-behavior:contain;scrollbar-width:thin}.chat-conversation-intro{display:flex;align-items:flex-start;justify-content:center;gap:8px;line-height:1.7;margin:4px auto 22px;max-width:420px}.chat-conversation-intro,.chat-day{color:#8b95a1;font-size:11px;text-align:center}.chat-day{margin:24px 0}.chat-message{display:flex;align-items:flex-start;gap:10px;margin:18px 0}.chat-message.own{justify-content:flex-end}.chat-person{width:32px;height:32px;display:inline-flex;align-items:center;justify-content:center;border-radius:12px;color:#1882f3;background:#edf5ff;flex:none}.chat-person.customer{border-radius:50%;background:#f2f4f6;color:#6b7684;font-size:12px}.chat-message-content{max-width:82%;min-width:0}.chat-author{display:block;font-size:11px;color:#6b7684;margin:0 0 7px}.chat-bubble{padding:13px 16px;border-radius:0 16px 16px;background:#f3f5f7;color:#333d4b;font-size:14px;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere}.chat-message.own .chat-bubble{background:#1882f3;color:white;border-radius:16px 0 16px 16px}.chat-message-meta{display:flex;gap:7px;margin-top:6px;color:#8b95a1;font-size:10px;line-height:1.5}.chat-message.own .chat-message-meta{justify-content:flex-end}.chat-new-message{position:absolute;left:50%;bottom:14px;transform:translateX(-50%);background:white;color:#1269ca;padding:8px 18px;border:1px solid #d8e7fb;border-radius:20px;font-size:12px;cursor:pointer;box-shadow:0 3px 14px #22334412}.chat-load-more{display:block;margin:0 auto 20px;border:0;background:#f2f4f6;padding:8px 16px;color:#6b7684;border-radius:8px;font-size:12px;cursor:pointer}.chat-composer-area{padding:12px 24px 16px;flex:none;background:white}.chat-composer-area>.chat-error{margin-bottom:10px}.chat-composer{border:1px solid #dfe4eb;border-radius:16px;background:#fff;overflow:hidden;transition:border-color .15s}.chat-composer:focus-within{border-color:#1882f3;outline:3px solid #1882f30b}.chat-composer textarea{display:block;width:100%;min-height:52px;max-height:160px;resize:none;border:0;outline:0!important;box-shadow:none;padding:14px 16px 6px;font:inherit;font-size:14px;line-height:1.7;background:transparent;color:#333d4b}.chat-composer textarea:disabled{color:#8b95a1}.chat-composer textarea::placeholder{color:#a1a9b4}.chat-composer-footer{display:flex;justify-content:space-between;align-items:center;padding:8px 10px 10px 16px}.chat-composer-footer>span{color:#8b95a1;font-size:10px}.chat-composer-footer .chat-button{min-height:34px;padding:7px 12px;font-size:12px;border-radius:9px}.chat-composer-hint{color:#8b95a1;font-size:10px;text-align:center;margin:10px 0 0!important;line-height:1.6}.chat-resolved-note{display:flex;justify-content:center;align-items:center;gap:6px;background:#f7f9fb;color:#6b7684;padding:10px 16px;font-size:11px}.chat-bot-message{display:flex;gap:12px;align-items:flex-start;margin:24px 0}.chat-bot-message>div{min-width:0;max-width:100%}.chat-bot-message .chat-bubble{padding:18px 20px;white-space:normal}.chat-pagination{display:flex;align-items:center;justify-content:center;gap:16px;padding:12px 0;font-size:12px;color:#6b7684}.chat-pagination button{border:0;background:#fff;cursor:pointer;padding:5px}.chat-pagination button:disabled{color:#adb5bf;cursor:default}@keyframes chat-shimmer{to{background-position:-200% 0}}@media(prefers-reduced-motion:reduce){.chat-skeleton span{animation:none}}@media(max-width:640px){.chat-log{padding:14px 16px}.chat-bubble{font-size:14px;padding:11px 14px}.chat-composer-area{padding:10px 16px max(12px,env(safe-area-inset-bottom))}.chat-composer textarea{font-size:16px}.chat-bot-message{gap:9px}.chat-bot-message .chat-staff-avatar{width:30px;height:30px}.chat-bot-message .chat-staff-avatar svg{width:22px;height:29px}.chat-bot-message .chat-bubble{padding:14px}.chat-message-content{max-width:85%}}